Commercial Operations Manager Benelux - Orkla House Care

This is a brand-new role created to support our growth in the Benelux region. We’re looking for someone who is passionate about making things work better, turning strategy into action, and helping teams succeed.
As Commercial Operations Manager, you’ll play a key role in empowering our commercial teams with the insights, processes and tools they need to deliver strong results, while working with integrity and collaboration at the core of everything you do.

What you’ll do:

• Own the end-to-end creation, consolidation, and financial valuation of the Demand Plan to support accurate forecasting and informed decision-making.
• Act as the primary liaison between Sales, Customers, and Operations, ensuring alignment between customer demand and operational capabilities.
• Lead and manage the Customer Service function, including all related commercial back-office activities, to deliver consistent and high-quality customer experience.
• Continuously identify and drive logistics optimisation opportunities to improve efficiency, cost-effectiveness, and service levels.
• Maximise the effective use of the Bamboo CRM by optimising processes, data quality, and user adoption to enhance commercial performance and customer insights.

What you bring:

• Experience in commercial operations, sales operations or business operations
• Specific S&OP management experience or significant knowledge
• A results-driven mindset with strong analytical and problem-solving skills
• High personal integrity and a commitment to doing the right thing
• The ability to collaborate across cultures and functions, valuing diversity of thought and background
• A natural desire to empower others and help teams perform at their best.
• Fluency in Dutch and have a good level of English and French.

What’s in it for you?

• A newly created role where you can shape how commercial operations work in Orkla House Care Benelux
• Real ownership and visibility with senior stakeholders
• A culture that encourages passion, accountability and inclusion
• Opportunities to grow, learn and make a meaningful impact
• Competitive salary and benefits package

Who are we looking for:

We value diversity and encourage all qualified candidates to apply- regardless of gender, age, background, or abilities. If you are motivated and have relevant experience, we welcome your application - even if you don’t meet every requirement. We believe that different skills and experiences bring unique value, and you might be the right fit for our team. If you’re passionate about delivering results, believe in working with integrity, value diversity and want to empower teams to succeed and you speak Dutch, English and French — we’d love to hear from you. 

What can Orkla House Care offer you? 

At Orkla House Care, you’ll be part of an international company with a dynamic and supportive work environment. We value collaboration, learning, and innovation, and you’ll work closely with engaged colleagues across borders. We also offer flexibility, including the opportunity to work from home a few days per week. 

This is a full-time position based at our site in Wommelgem, Belgium. 

Please submit your application by January 18th at the latest. 

If you have any questions related to the role, you are welcome to contact our Country Manager, Wim Wauters, wim.wauters@orkla.eu.

For more information about Orkla House Care, please visit our website: https://www.orklahousecare.com/ 

Apply now and help shape the future of our commercial success here at Orkla House Care Benelux.